10 Tips for Raspberry Pi Troubleshooting

Troubleshooting the top 10 most common problems when getting started with Raspberry Pi

1. I don’t know how to set my Raspberry Pi up. Where can I get some help?

• Learn about your Raspberry Pi, what things you need to use it, and how to set it up.
• We also have a three-week online course available on the FutureLearn platform, and a Raspberry Pi forum, including the Beginners section, if you want to ask questions and get support from the Raspberry Pi community.

2. I’ve plugged my Raspberry Pi in, but nothing is appearing on the screen. What’s wrong?

• Starting with version 2020-04-16 of the Raspberry Pi 4 bootloader, diagnostic information can be displayed at boot time on an HDMI display.
• To see this diagnostic information, power down the Raspberry Pi 4, remove the SD card, then power back up. A diagnostic display similar to below should appear on the attached display.

3. Using Raspberry Pi Imager

• Raspberry Pi have developed a graphical SD card writing tool that works on Mac OS, Ubuntu 18.04, and Windows called Raspberry Pi Imager
• This is the easiest option for most users since it will download the image automatically and install it to the SD card.

4. I have my Raspberry Pi on, now what?

• Your Raspberry Pi runs Raspberry Pi OS, a version of an operating system (OS) called Linux. (Windows and macOS are other common operating systems.)
• After Raspberry Pi OS starts up, you will see the Desktop appear.
• Your Raspberry Pi runs Raspberry Pi OS, a version of an operating system (OS) called Linux. (Windows and macOS are other common operating systems.)
• After Raspberry Pi OS starts up, you will see the Desktop appear.
• Click on it to find lots of applications

5. I just got a camera, how do I use it?

• Ensure your Raspberry Pi is turned off.
  • Locate the Camera Module port
  • Gently pull up on the edges of the port’s plastic clip
  • Insert the Camera Module ribbon cable; make sure the connectors at the bottom of the ribbon cable are facing the contacts in the port.
  • Push the plastic clip back into place

6. My keyboard is outputting the wrong characters!

• You probably need to re run raspiconfig and re set the correct character set for your keyboard.
• The Pi expects a UK keyboard by default.
• The “internationalisation options” section of raspi-config (Run sudo raspi-config from the command-line) will enable you to select your keyboard type and language etc.

7. My Raspberry Pi is faulty. How can I get it replaced?

• All Return Requests must be logged online on our website by the customer at https://forms.gle/y7zKe5Rdx8u2xih5A as soon as can reasonably be expected after an issue has been suspected or identified.

8. Where can I get older versions of the Raspbian operating system?

• Simply open this link and select the version your require

9. I have a Raspberry Pi. Do I need a special power supply?

• The power supply requirements differ by Raspberry Pi model.
• All models require a 5.1V supply, but the current required generally increases according to model.
• It is recommended to stick to the official Raspberry Pi power supply as provided by the Raspberry Pi Foundation

10. USB device not working on Raspberry Pi Zero, 1, 2, 3? Click here!

• The Raspberry Pi Foundation has made an entire sticky post on this subject to aid you

For full troublshooting

https://www.raspberrypi.org/documentation/